Heritage Estate Concierge | Steadying Families Through What Comes Next
Post-Death Estate Professionals

Steadying families
through what comes next

When someone you love dies, the administrative complexity that follows is overwhelming. We manage the entire process so you can focus on grieving, healing, and being together.

85%
of post-death work is administrative and emotional. Attorneys handle the other 15%. We handle this.
3M+
Americans die each year, leaving families without a guide
40+
accounts and agencies to close and notify after a typical death
Certified Executor Advisors (CEA)
25 Years Estate Administration Experience
Elder Care Clinical Background
Attorney-Referred and Endorsed
Fully Insured and Bonded

Your attorney handled the legal work.
Who handles everything else?

Probate filings. Will interpretation. Court appearances. That is what your estate attorney is trained for and what your legal fees cover. It is roughly 15% of what actually needs to happen after someone dies.

The other 85% is administrative, logistical, and deeply human. Twenty to forty financial accounts to close. Government agencies to notify. A house full of belongings to sort. Siblings who do not agree. A widow who needs someone to sit with her while she goes through her husband's closet.

No attorney will do that. No CPA will do that. Heritage Estate Concierge exists because that gap is real, it affects nearly every American family, and it deserves professional attention.

See What We Manage
"The family hired an attorney, got the legal work handled, and then discovered nobody was running the other 85%. That is exactly the gap we fill."
Heritage Estate Concierge Founders

Comprehensive estate coordination

We serve as your project manager, steady presence, and trusted guide through every step of the process.

Financial Account Closure

We manage the complete process of notifying and closing every financial account, from banks and brokerages to credit cards, subscriptions, and digital assets.

  • Bank and investment account transfers
  • Social Security and pension notification
  • Veterans Administration coordination
  • Subscription and utility cancellation
  • Digital account closure and memorialization

Property and Estate Management

From the house to the storage unit to the jewelry box, we coordinate every aspect of managing, distributing, and selling the deceased's personal property.

  • Personal property inventory and cataloging
  • Storage and moving logistics
  • Realtor coordination for home sale
  • Junk removal

Family Coordination and Mediation

We provide the steady human presence that families need: facilitating difficult conversations, mediating disagreements, and keeping everyone aligned around a shared process.

  • Family meeting facilitation
  • Sibling disagreement mediation
  • Decision structuring under emotional load
  • Ongoing family communication management
  • Professional and compassionate presence

Estate Administration Tracking

Every payment, distribution, and receipt tracked from start to finish. Clean records your attorney and CPA can use without having to reconstruct months of activity.

  • Complete receipt and payment tracking
  • Distribution documentation
  • Timeline and task management
  • Attorney and CPA coordination
  • Final accounting summary preparation

Pre-Need Life Transition Planning

We work with aging clients and their families before a death occurs to organize documents, build the planning binder, and coordinate with the estate attorney and financial advisor.

  • "When I die" binder creation
  • Document organization and accessibility
  • Family conversation facilitation
  • Attorney and advisor coordination
  • Ongoing retainer for updates

Compassionate Presence

Sometimes what families need most is simply someone who has done this before, who is not billing by the hour, and who will sit with them through the hardest parts.

  • Emotional support and steady presence
  • Unlimited questions and guidance
  • In-person and video availability
  • Coordination with hospice and grief support
  • Trusted referrals when needed

A clear path through a difficult time

From first call to final distribution, we guide families through every phase with structure, clarity, and care.

1

Initial Consultation

A 60-minute call to understand your estate, timeline, and where you need the most support. No commitment required.

2

Estate Assessment

We review the estate scope, create a comprehensive task list, and deliver a fixed-fee engagement agreement with clear scope and deliverables.

3

Active Management

We take over the administrative and coordination work, keeping you informed and bringing you in only for decisions that require your voice.

4

Final Settlement

Complete accounting summary, all accounts closed, all distributions documented, and a final review meeting so you know the estate is fully resolved.

Why estate attorneys refer us

Estate attorneys have a problem: clients call constantly with non-legal questions. Where to send the death certificate. How to close the Verizon account. What to do about the sibling fight. The attorney can answer for free and lose money, bill $500 for it and get a bad review, or ignore the call and lose the client's trust.

"I take the administrative and emotional work off your plate so you can focus on probate and tax. Your clients get better service, you protect your hourly rate, and your reviews improve."

We are not the attorney's competitor. We are the project manager the attorney cannot be, handling the 85% that their training and fee structure was never designed to address.

Estate and Probate Attorneys

We serve as your client experience team for the 85% you cannot bill for. Clients leave happier; you focus on what you do best.

Financial Advisors and Wealth Managers

You have the closest relationships with aging affluent clients. When they die, we are the infrastructure you have never had to help their families.

Senior Living Communities

When a resident passes, their family has nowhere to turn for the logistical work. Referring Heritage is a service to your residents' families and to your community's reputation.

Hospice Social Workers and Chaplains

You walk with families to the threshold. We are there when they step through it. A referral to Heritage means the family has someone ready to run the process before the grief fully settles in.

Fixed-fee engagements.
No billing surprises.

We price per engagement, not per hour. You know the full investment before we begin. Families pay to make chaos disappear; our pricing reflects the value of that relief.

Standard
Estate Essentials
$4,500   to   $7,500  
Estates with assets of $300K to $1M
  • Financial account closure and management
  • Government and agency notification
  • Personal property inventory and cataloging
  • Attorney and CPA liaison
  • Receipt and payment tracking
  • Family coordination and communication
Complex
Full-Scope Engagement
$18,000   to   $35,000  
Estates with $3M+ assets, business interests, or disputes
  • Everything in Full Concierge
  • Multiple property and storage coordination
  • Complex family mediation and dispute navigation
  • Pre-need life transition planning
  • Extended timeline management
  • Custom engagement structure
  • Priority availability and response

We have lived this work

Heritage Estate Concierge is a two-founder practice. We bring the operational discipline, clinical background, and relational skill that this work requires. We did not design a business around a market. We built a business around lived experience.

C
Founder, Operations
Global IT Sourcing & Vendor Management, Project Management Leader
  • 25 years of corporate IT sourcing, vendor management, and compliance in global enterprise environments
  • Served as Power of Attorney for both parents during extended illness and incapacity
  • Executor of his three prior estates, including navigating full Alzheimer's care progression by leading the research and knowledge-building effort that guided the family's care and estate navigation for 15+ years
  • Deep experience negotiating contracts, managing vendors, and running audit trails in regulated environments
  • Every operational system, vendor relationship, and administrative process mapped directly to estate work
  • Zone of Genius in operations and organizational excellence
C
Founder, Client Relations
ICF Coach, Elder Care Specialist
  • Deep familiarity with the hospice, senior living, and elder care ecosystems, gained as the former Sr. Director of four Skilled Nursing (SNF) Rehabilitation Centers, and every professional who works within them
  • Executive career and life coach with 15 years of professional-level relational skill, presence, and decision facilitation
  • Led the research and knowledge-building effort that guided the family's care and estate navigation
  • Expertise in how families behave under stress: the dynamics, the silence, the grief, and the decisions that cannot wait
  • Coached over 2,000+ leaders, families, and youth
  • Zone of Genius in operations and organizational excellence

A practice built for families

Two credentialed operators with complementary skill stacks, guided by a simple belief: no family should navigate this alone.

Our Approach
Fixed-Fee
No hourly billing surprises
You know the full investment before we begin. Clarity from day one.
Our Experience
25+ Years
Combined estate administration
Executor experience, clinical background, and coaching depth in one practice.
Our Clients
2,000+
Leaders, families, and individuals coached
Relational skill built over decades of professional coaching and elder care leadership.
Our Model
Home-Based
We come to you
All work happens at your location, your attorney's office, and by secure video call.

Ready to have someone
run the process for you?

You do not have to manage this alone. One call is enough to understand whether we are the right fit for your family and your estate.